Welcome to Parkview Surgery!
The practice will be open on Fri 10th and Mon 13th April from 8am–6.30pm.
If you need an appointment or urgent advice, call the surgery and we will arrange for a GP to call you back. Due to COVID-19 we ask that patients do not come into the practice due to the risk of infection, so please call the practice first. After 6.30pm, if you have COVID-19 symptoms use NHS 111 at https://111.nhs.uk/covid-19/. Only call 111 if you can’t get help online.
Due to going concerns around COVID-19 (Coronavirus) Parkview Surgery has taken the decision to switch to a Total Telephone Triage System. This is to safeguard our staff and our patients. This means that our front doors will be locked and patients will be required to talk to member of staff before coming into the surgery. All appointments will be telephone triaged first. Please DO NOT attend the surgery but TELEPHONE FIRST. This attempt is to reduce footfall into the surgery and keep both our staff and patients safe so that we can provide the same level of service for as long possible.
If you have a pre-booked appointment please call 07984358357 when you are outside the building a member of staff will let you in . Alternatively you can knock on the door.
We appreciate your co-operation and patience during this challenging time.
Parkview Surgery Doctors and Staff
Important information about the coronavirus (COVID-19)
The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus;
- you've been in close contact with someone with coronavirus.
Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
(Site updated 09/04/2020)