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COVID-19 -Telephone First- Practice taking precautions 

Dear Patients,


Due to going concerns around COVID-19 (Coronavirus) Parkview Surgery has taken the decision to switch to a Total Telephone Triage System. This is to safeguard our staff and our patients. This means that our front doors will be locked and patients will be required to talk to member of staff before coming into the surgery. All appointments will be telephone triaged first. Please DO NOT attend the surgery but TELEPHONE FIRST. This attempt is to reduce footfall into the surgery.


If a face-to-face appointment has been booked please ensure that you do not have a high temperature or cough before attending the surgery. When you arrive at the surgery please telephone or knock on the door. A member of staff will let you into the building. Please do not be alarmed if you see our staff wearing personal protective equipment such as gloves, apron and face masks. This is done so that we can keep both our staff and patients safe in order for us to provide the same level of service for a long as possible.


Prescriptions can be requested using our prescription box or online or via telephone. Please ensure that you have nominated a pharmacy where prescription will be sent electronically. All patient queries will also be dealt with accordingly via telephone where possible.


All non-essential visits to surgery should be avoided where possible. We appreciate your co-operation and patience during this challenging time.


Thank you

Parkview Surgery Doctors and Staff

Online Patient Services Now Available

We are pleased to anounce that we are now able to offer the following services, online appointments, online repeat prescription requests and access to summary record.  If you would like to apply for these services, please enquire at reception.

Early morning nurse availability

In order to enhance our services to patients the practice is now providing early morning appointments with the practice nurse on Thursday and Friday mornings starting at 7:30 am. 

Medical Research

The practice is a research active practice and participates in research studies that have been approved by the National Institute for Health Research (NiHR).  All studies are approved by the GPs and patients may be asked from time to time to consider participating in a research study.  You will always have the opportunity to discuss any study with your GP.


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